Customer Testimonials

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Google Sep 27, 2023

Superior service with salesman and finance!

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Google Sep 27, 2023

I would like to give a 5 star for Mrs Eboni Baker on professionals, time and care on yesterday with the purchase of a truck for Filmore Larkins thanks for your time and care of your customer it was a great experience

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Google Sep 23, 2023

Was nervous but Jeff and Misty worked above and beyond to get me into my 1st GMC Truck and I couldn't be happier with the service the whole team provided

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Google Sep 22, 2023

I had a really good experience with Walker Mazada from the help of Adam Kollar. He had very good customer service, he was able to get my car in and out without any complaints. Everyone had really good customer service!

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Google Sep 20, 2023

ALLEN DID A GREAT JOB ON KEEPING ME UPDATED

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Google Sep 16, 2023

Everything was good. Truck was repaired quick and on time as promised.

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Google Sep 15, 2023

Allen Gorum was super nice and communicative!

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Google Sep 7, 2023

4 years ago, I bought a Yukon with Todd, they delivered, and I signed. Easy as that. So, with that experience I was definitely reaching out to Todd again. This time I decided to make a trip over there. Basically, it felt like I was dealing with an old high school friend. Todd is very personable, friendly and courteous. Without a doubt I will reach out to Todd again!

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Google Sep 7, 2023

My Service Advisor yesterday Sam Cornette was polite and friendly. He gave me the expected wait time and was very close on what he quoted. He is someone yall should keep in this position because my last experience had me not wanting to come back EVER. Sam changed my mind and will make me give Walker another chance for service in the future.

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Google Sep 6, 2023

The agreed upon work was performed quickly, efficiently, and somewhat economically.

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Google Sep 3, 2023

Kenneth Turner was committed to our family needs and wants and kept our best interest! Kenneth also provided a professional and friendly manner through out the entire process! I’d highly recommend Kenneth, he was a pleasure to work with!

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Google Sep 1, 2023

Kept my appointment on time, friendly and courteous and made phone call and email when ready...I have had excellent service from Walker Buick in Alexandria on MacArthur Drive. You want a nice car, dealer financing and standing behind their product, call WALKER BUICK DEALERSHIP reps. Proud owner... G. Eddie Figueron

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Google Aug 31, 2023

Oil change and tire rotation took 1.5 hours and usually performed in 1 hour.

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Facebook Aug 28, 2023

I have used other BMW dealerships in the past, but I have never had the superior service I received from Walker BMW. They will be my dealership of choice from now on. The staff, especially Mrs. Norwood, the service, the attention to detail was so much more than I expected.

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Google Aug 27, 2023

Great customer service

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Google Aug 27, 2023

Service was good and timely.

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Google Aug 27, 2023

Great service and very knowledgeable about the vehicle. Huge help in getting me the exact truck I wanted!

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Google Aug 22, 2023

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Google Aug 18, 2023

Always courteous and willing to help me with any problem I have.

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Google Aug 16, 2023

Appointment was on time and everyone was excellent with their expertise!

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Google Aug 14, 2023

Everyone was amazing

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Google Aug 6, 2023

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Google Aug 4, 2023

ORDER OF DENALI TRUCK FINALLY CAME IN AFTER DELAYS ON BUILDING IT TRUCK IS BEAUTIFUL AND COMFORTABLE. GOT GOOD INTEREST RATE FINANCE MANAGER WAS GREAT TO EXPLAIN EVERYTHING MAKES MY 12 VEHICLE TO BUY FROM WALKER, MR. BUSTER IN SERVICE DEPARTMENT ALWAYS TAKES CARE OF BUSINESS. THANKS FOR THE NEW TRUCK I LOVE IT.

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Google Aug 2, 2023

Fast and friendly

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Google Aug 2, 2023

Always a great buying experience.

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Google Jul 31, 2023

Had an oil change & recall performed. Everything was completely done as expected. Personal was friendly and professional. Will return when car needs any work again. Thank you all for your hard work.

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Facebook Jul 23, 2023

I had a BMW but wanted something bigger so reached out to the dealership and Patrick Harris contacted me with in a hour and he found me a New Mercedes and I went to meet him and pick up my car It was a pleasure doing business With Patrick Harris and Walker Mercedes-Benz I would highly recommend him The service department also provides Excellent service

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Google Jul 18, 2023

Had a problem with my truck and of course my service advisor Adam got me in and took care of me and had me back on the road. He is always helpful keep up the good work.

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Google Jul 16, 2023

Very professional and quick service. Very pleased

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Google Jul 14, 2023

Great service, very personable and professional.

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Google Jul 14, 2023

Constantly kept me up to date / informed of the status of my vehicle. I really appreciate that and appreciate the outstanding customer service. Colonel (R) James F. Bowie

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Google Jul 14, 2023

My first experience buying a vehicle on my own. Mr dalton leavines made it so easy. The whole process was not stressful and he was very pleasant to work with.

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Google Jul 13, 2023

Everything went smooth, from the ordering, receiving and purchasing. All the staff at Walker Buick-GMC were absolutely pleasant to work with.

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Google Jul 13, 2023

Hassle free, great time servicing my vehicle in and out , reasonable pricing and friendly faces! Thank you walker GMC

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Google Jul 3, 2023

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Google Jun 28, 2023

Dalton was a great help. Mr. Earl was so pleasant to work with as well.

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Google Jun 23, 2023

Fast and efficient!

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Google Jun 20, 2023

Excellent customer care by Jonathan Gorum.

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Google Jun 15, 2023

Ross Lamkin was great to work with & got all of my questions answered. He was easy to talk to.

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Google Jun 14, 2023

The sales staff and the financial staff were all very professional and treated me well.. I would definitely return to this dealership and I have been telling all of my friends and family how the purchase was a good experience.

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Google Jun 11, 2023

Very nice and polite. Completed my oil change,tire rotation and tighten my electrical plug in.

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Google Jun 9, 2023

i have been dealing with Walker for 20 years and service is wonderful, and very Professional treated. Always recomend to my friends.

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Google Jun 8, 2023

You took my $1000.00 dollars and didn’t fix my Tahoe, if I had known, I would’ve never bought a car from you again.

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Google May 30, 2023

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Google May 27, 2023

Garrison was a pleasure to work with. He was helpful and offered great insight about the vehicle I purchased.

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Google May 26, 2023

Ross Lamkin is a superstar. He goes above and beyond to help his customer before and after the sale. 3rd new car purchase from Ross.

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Google May 23, 2023

He good people

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Google May 17, 2023

VERY COURTEOUS AND FRIENDLY STAFF. VERY EAGER TO HELP AND INFORMATIVE.

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Google May 16, 2023

Kenneth was great and answered all my questions. Every time I called him, he either answered, or called me right back. I can’t ask for better service!

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Google May 4, 2023

Great…Awesome Service Thanks Mr Allen

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Google Apr 27, 2023

Drove up for warning service on my GMC Denali. Was met promptly. Registered quickly. Called a few minutes later and inform the parts need to be ordered and they will call me as soon as those parts are available. Once available shouldn't take more than 30 minutes. Thanks team for helping.

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Google Apr 25, 2023

Made an appointment for my vehicle's 30,000 mile service. Appointment was at 0730 and I was home before 0945am. I was kept informed at every stage of the service and my service rep, Allen Gorum, was excellent. He thoroughly explained the service I was receiving and how it would affect the performance of my vehicle. I am always pleased with the servicer at Walker.

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Google Apr 24, 2023

I had a tire patched. The man who assisted me was so helpful. He even call after to make sure everything was good.

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Google Apr 22, 2023

i was in and out very quickly

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Google Apr 21, 2023

(Translated by Google) They were very kind to me thank you very much (Original) Fueron muy amables conmigo muchas gracias

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Google Apr 21, 2023

Fast & easy

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Google Apr 18, 2023

I went to Walker Buick because I had a recall on my 2012 Buick LaCrosse. The customer service was so Professional. I like to comment on Mr. Allen Gorum for his Professionalism and taken time to answer all my questions I needed to know.

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Google Apr 12, 2023

I will say that since I have been getting my truck serviced at Walker, customer service has really picked up a notch. I felt welcomed and part of the Walker family even though I did not buy my vehicle there. If they keep customer service up, I just might have to give them a shot on my next vehicle.

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Google Apr 8, 2023

Good workers that gets the job done I love My experience with buick

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Google Apr 8, 2023

We were from out of town and the service manager was so easy and accommodating.

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Google Apr 6, 2023

I needed to get my regular car maintenance done such as tire rotation and oil change. It was done in a timely manner and the dealership stayed in contact with me to ensure I was satisfied with the work orders.

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Google Apr 5, 2023

Great communication and my car was serviced in a reasonable time.

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Google Apr 1, 2023

The experience was great. My needs were a top priority and customer service was great.

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Google Apr 1, 2023

Overall experience was really good. Garrison our salesperson was great to work with and very knowledgeable about the truck.

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Google Mar 31, 2023

Courteous. Very quick and informative!

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Google Mar 30, 2023

Very friendly salesman. Did not try to over sell me a vehicle. Answered all my questions and allowed me to contact him if I had any questions.

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Google Mar 30, 2023

Very polite sales person that was very knowledgeable about the sales process and the vehicles we looked at. We never felt pressured to purchase and were treated with respect.

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Google Mar 29, 2023

Sam was very helpful addressing the issue with my truck.

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Google Mar 29, 2023

Darryll Martin was kind and polite. It didn’t take long

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Google Mar 28, 2023

Went in for my first Service(Oil Change, Tire Rotation, General inspection). Also 2 Recalls. These Recalls were discussed when I made the Appointment. The Appointment was made the week before coming in. The Advisor did not know if the parts were in stock for the recalls. I had to wait for the technician to check my truck. Since the Advisor knew I was coming, the advisor should have known if the parts were in stock when I arrived. This would save time, for the technician and me, and I would have known how long I would be there. The plan ...

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Google Mar 22, 2023

I was pleased with how quick my truck was fixed. Thanks again for getting my truck back to me in a timely manner

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Google Mar 21, 2023

Always on time with our appointment and getting us serviced in a timely manner. The updates are also very good to get for timing and information

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Google Mar 17, 2023

Courteous service kept well informed,

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Google Mar 16, 2023

Mark is very knowledgeable. Very trustworthy and would recommend his service to anyone

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Google Mar 14, 2023

Ross was amazing and made sure everything was good before I left the dealership. He even stayed after closing ensuring everything was fine. He checked on me and ask how I was doing days later.

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Google Mar 9, 2023

Adam is outstanding each & every time. Gets me in & out very quickly.

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Google Mar 9, 2023

Walker automotive service department was very knowledgeable and helpful to me when I went to get my oil change and tires it was done ✔️ in a timely manner most of all very courteous service department

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Google Mar 8, 2023

Mr. Will Godfrey is the sales person that helped us get our new truck. He is amazing. He is very personable and so very helpful and tries very hard to make sure that you get what you want. We are very pleased with the truck.

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Google Mar 8, 2023

I had the pleasure of buying a car from Garrison Thompson. He is one of the most knowledgeable people I’ve ever met, and very pleasant to work with.

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Facebook Jan 6, 2023

The BEST customer service for Mercedes Benz is at Walker Mercedes! Ryan and Destiny work hard to make your experience the very best that it can be!! Ryan has a long work history with Walker-Mercedes…absolutely a “PRO” in his field! Ty

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Facebook Aug 14, 2022

Recently had major electrical work done on MY 1998 BMW Z3. It was a complicated job as the local rats had a feast on my cars wiring. Mrs Norwoodand the staff were extremely helpful in finding my best options and taking care of the car’s issues along with care for a very stretched budget. I deeply appreciate their help with my questions on suggestions on how to proceed. My wife and I have purchased several cars from Walker dealerships and the quality of their service department is why I would shop there first.

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Facebook Jun 29, 2022

Courteous customer service. Kendall made certain that my concerns were met and explained the claim process for my tire replacement. Alexandra has also provided great service during prior visits. I always feel confident that my vehicle will be properly serviced.

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Facebook Jun 6, 2022

Great customer service every time we go. Ryan always keeps us informed.

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Facebook Jun 2, 2022

Much gratitude for the great response and service after a recent tire blow out. The team even waited on us to arrive with the tow service and had us back on the road in just a few minute. Thanks jason & guys.

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Facebook May 14, 2022

They are friendly honest and caring.

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Facebook May 6, 2022

Customer Service not bad at all!

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Facebook May 6, 2022

I recently brought my car in to be serviced at Walker BMW. Everyone there went above and beyond to make sure I had a good experience. Top-notch service!!

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Facebook Jan 21, 2022

The team at WMB went above and beyond for me when I experienced car trouble while out of town. They were very accommodating and a pleasure to work with.

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Google Jan 15, 2022

I needed a dealership to look at my 2009 Mazda 3 hatchback as a traction light appeared on the dash. I met Adam the Mazda service advisor at Walker and he set me up within 5 minutes of me showing up. It took them about a week for diagnosis but, they were very thorough and gave me detailed diagnostics on the which sensor specifically failed. More important than that, they recommended a few maintenance items as I was approaching 55K miles (Brake fluid flush, coolant flush, and fuel induction cleaning). Normally I'd skip this but needed the car to be as reliable ...

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Facebook Dec 21, 2021

Great customer service as always Thank you Ryan

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Facebook Oct 7, 2021

Everyone was very nice, everyone went above and behind to make sure everything was perfect.

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Google Sep 18, 2021

Ken is the man! Quickly found me the car I was looking for, got it sent in from another dealer the next day. He wasn't pushy or anything. Usually the second I encounter the overly fake enthusiastic or push car salespeople I run, but Ken was great to work with. Very easy process, and Ken is extremely knowledgeable about the vehicles he sells. Showed me how to use the technology in in car, and helped me set everything up. The price was fair, paid MSRP, (a little less after some rebates) without added bs fees, which in today's ...

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Facebook Aug 30, 2021

The friendly people in sales and service go above and beyond to ensure customers are satisfied.

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Facebook Aug 4, 2021

They did an excellent job on my car, not to mention they were so professional and personal at the same time. Could not have been more accommodating. I will definitely go back when needed

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Google Jul 11, 2021

Everyone that we came in contact with at Walker Mazda were wonderful! Top notch customer service and kindness! We drove 100 miles to come to this Mazda dealership vs one in our neighborhood and I am so glad we did!!

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Facebook Jun 8, 2021

Always very helpful and professional.

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Facebook Jun 5, 2021

Always excellent service! Ryan and his team are very professional.

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Facebook May 1, 2021

Great service. Cost was reasonable.

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Facebook Mar 31, 2021

Very professional everything when well


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